The pandemic has underscored the need for new technology to keep us connected and deliver efficient services. As the public square goes virtual, City Tech and CUTgroup Cleveland engaged residents to test an app that helps defendants navigate the criminal legal system.

Read our perspective on why direct resident engagement in technology innovation leads to better, more sustainable outcomes.

Our Civic User Testing group (CUTgroup) is a 1,600+ member civic engagement program that invites Chicago residents to contribute to emerging technology while providing public, private, and social sector partners with feedback to improve product design and deployment. 

City Tech coordinates the national Civic User Testing Network. This network strives to adhere to a set of foundational principles to ensure responsible participation by Civic User Testing group organizers, members, and the cities they serve. For more information on our shared values and commitments, as well as other participating organizations, please see our Civic User Testing Network Charter.